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Legal

Refund Policy

Last updated October 22, 2026.

  • Automatic refunds: within 14 days of purchase with under 2 hours played, refund it yourself from your orders.
  • Gifts and packs: refundable the same way while none of their codes have been redeemed.
  • Memberships: cancel any time; you are not charged again. Contact support within 14 days of a charge you did not intend.
  • Anything else: contact support. We look at every request, and the law where you live may give you more rights.

A refunded copy stops receiving updates and its PCs are released.